FAQs

As we have well over 40 makeup artists working in our team, we use a huge variety of professional, high quality products. MAC, Kryolan, Bobbi Brown, Lancome, Lauder, Chanel, Gorgeous Cosmetics, Inglot, Nars, RDL to name a few. Each artist has their own makeup preferences and has a variety of the best available makeup on the market.

Magical Makeovers is fully mobile for both your trial and wedding day, offering a seamless and time-efficient service across Metropolitan Melbourne. There are no location fees within the metro area; however, for longer distances a small travel fee may apply to help cover fuel and tolls. Onsite parking will need to be provided for our artists when getting ready at a hotel, Airbnb, or within the CBD and surrounding suburbs where parking is restricted.

As many brides are choosing venues in regional areas, trials are often arranged at one of our artists’ studios or salons. We offer discounted trial rates at these venues, which many brides love as it helps avoid travel fees, keeps costs lower, and makes the process easier overall. There’s no need to prepare your home or politely send your fiancé out for the afternoon.

This approach also allows us to assign an artist closer to your wedding location, reducing travel costs and time on the road, and helping ensure a smooth and relaxed start to your wedding day. Where suitable, trials can still be arranged at your venue, with travel fees applying if required.

Simply sit back, relax, and enjoy being pampered. Mobile styling offers flexibility, ease, and peace of mind on your wedding day!

Most brides prefer to have a trial or practice run with hair and make up prior to their wedding day. It is not essential, but to make sure that you will be happy on the wedding day, a trial is advisable. Trials for bridesmaids are optional but we do offer them a FREE CONSULTATION at the brides trial when we go through colours, styles, taking notes on their requirements. If a bridesmaid requests a trial, we are happy to oblige! Our artists will help you make informed decisions on the styles you want. They will LISTEN to your requests and will offer lots of helpful advice and ideas when asked. However, the final decision on the style is yours. They are there to give you the guidance you need without insisting that you have the style they choose for you. They will write up a schedule of appointment times and costs for each person at your trial. The person who does your trial will also be doing your hair and / or make up on your wedding day. A deposit paid at your trial, will secure your booking with her for the day.

A trial is an opportunity to meet your artist/ hairdresser prior to your wedding. The trial process is designed to give you the chance to try hairstyles and makeup looks. Our makeup trial is up to 1.5 hours, and hair trials are up to 2 hours. It is a good idea to wear something light coloured to your makeup trial, as this will give you a better idea of the overall look. Dark colours change your skin tone, and may make your makeup look washed out. Make sure your hair is clean and dry ready for styling, wear a light moisturiser, and have a clean fresh face.

To get the most out of your trial experience, have some ideas of styles you like from either our Instagram page or Google searches to help the artist know what you are interested in trying.

Obviously, many brides are unsure of what will suit them and we will offer ideas and suggestions. Your input is extremely important to enable us to design your look for you that is perfect for you.

It is always advantageous to have a close friend at your trial as they know you the best and may assist in your decision making.

They will write up a schedule of appointment times and costs for each person at your trial. The person who does your trial will also be doing your hair and / or make up on your wedding day. The price for hair and makeup trials is provided on our pricelist.

We generally recommend scheduling your trial no later than a few months before your wedding. Your booking is secured with Magical Makeovers, however your artist is not confirmed until the trial has taken place and a deposit is paid directly to them.

If a trial is left very close to the wedding date, there is a chance your originally assigned artist may no longer be available and another artist may need to be allocated. If you’re keen to secure a particular artist, or if you’ve chosen someone whose work you love, an earlier trial is the best option. Alternatively, if you prefer to trial later, you may secure your artist by paying a further deposit of $100–$200, which is credited toward your wedding balance.

Weekend trials are available and are usually scheduled after our wedding commitments. We don’t typically offer trials on Saturday mornings, as artists who are not booked are kept on standby for emergency wedding coverage. If a Saturday morning trial is requested, please be aware that there is a small chance it may need to be rescheduled should a last-minute wedding or emergency arise. We always prioritise brides on their wedding day, and we’ll offer you that same level of care and priority when your day arrives.

Once you’re happy with your stylist and wish to confirm them for your wedding, the additional deposit is paid either at the trial or within seven days. Your artist will outline the available payment options at the time.

When you wish to book in either hair or makeup trial with Magical Makeovers, the date is initially secured in our diary by a refundable holding fee of $50. Once this initial payment is made, the date is then locked in our Magical Register, thereby giving the agency confidence to book in a hairdresser and makeup artist (or either) for you.

The $50 is refunded on the wedding day (off the total balance owing for your wedding). We are totally confident in our service to you that if you don’t wish to book us after you’ve had a trial, we will refund this $50 booking fee. You MUST contact the office of Magical Makeovers (not the artist) to refund this amount, and it must be done within 7 days of your trial date.

In most cases, our brides book our artists/hairdressers. The initial $50 paid to the agency is split between the two artists booked so each will take $25 off their total balance. In the case when only 1 artist is booked, the $50 comes off the total of that artist/hairdresser.

The holding deposit can only be deducted from the balance owed on the wedding day not from the amount payable for the trial.